“The data makes it clear that the presence of the dogs does have a positive impact on patient-generated violence,” Butler says. Those perceptions, in turn, help reduce crime and in particular, the threat of patient-generated violence.īutler says new approaches, like the addition of our canine units, are stepping up visibility even further and enhancing safety. Having Public Safety staff visible in our Emergency Departments, hospital units and public spaces reinforces an environment of safety and preparedness. “We are making sure we hire, train and retain the best we can get.” “I think we have an exceptionally good security presence,” Butler says. That commitment puts our organization ahead of most others in terms of preparedness and integrating Public Safety into our daily operations. Officer presence: Having trained officers in the right place at the right timeĬoxHealth has committed tremendous resources to recruiting, training and retaining our Public Safety staff, a commitment that exceeds what is typically seen in health care. Here is what he had to say – on each of the three foundational blocks, and on where we go next: “That can mean everything from de-escalation training to simple things, like not allowing someone to piggyback through a door that they are not allowed to come into.”īutler recently took a few minutes to talk with us about how CoxHealth is doing. “Every one of our employees has a role in how we secure this organization,” Butler says. Making sure we are all security aware and doing our part is how we create a safe environment, for both staff and patients. That’s why Butler and his team are committed to ongoing training for all staff – including for workplace violence and active shooter scenarios – in the coming months. It is the final block where there is the most opportunity. The good news? CoxHealth is well-positioned in the fundamentals, and is making strides in key areas.īutler says a successful security approach is rooted in three foundational blocks: Officer presence, integrated security systems, and trained hospital staff. While securing a health care system is no small task, Alan Butler, CoxHealth’s system director of Public Safety and Security, says a successful approach means mastering the basics.
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